The next CRM release scheduled for Q4 2012 will include:
• Cross Browser Support
• Microsoft Dynamics CRM Mobile
• Office 2013 Compatibility
• New process driven user interface
• Updated opportunity management processes
• Improved case management
• Service monitoring & analytics
Lined up for the first release of 2013, due in Q1 2013 are:
• Further process driven CRM enhancements
• Extended Office 2013 capabilities for CRM
• Sales hierarchy levels
• Service hierarchies
• Server side sync with Exchange
For more information, follow below link :
http://www.preact.co.uk/preact_blog/release-update-news-for-microsoft-dynamics-crm
http://www.preact.co.uk/preact_blog/microsoft-dynamics-crm-cross-browser-update-2013-release-schedule
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