Monday, January 21, 2013

Reopened incident count using FetchXML in MS CRM 2011

Get all reopened incident count using FetchXML. It will include those tickets also for which state code changed more than twice.

<fetch aggregate='true'>
  <entity name='incident'>
    <attribute name='incidentid' aggregate='countcolumn' alias='countincident' distinct='true' />
    <filter type='and'>
      <condition attribute='statecode' operator='eq' value='0' />
    </filter>
    <link-entity name="incidentresolution" from="incidentid" to="incidentid" alias="aa" distinct='true'>
    </link-entity>
  </entity>
</fetch>


<fetch distinct='false' mapping='logical' aggregate='true'>
  <entity name='incident'>
    <attribute name='title' alias='IncidentReOpenCount' aggregate='countcolumn' />
    <filter type='and'>
      <condition attribute='statecode' operator='eq' value='0' />
    </filter>
    <link-entity name='incidentresolution' from='incidentid' to='incidentid' alias='aa'>
      <attribute name='incidentidname' alias='IncidentName' groupby='true' />
    </link-entity>
  </entity>
</fetch>












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